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Remote Work Force Press Release

Leading Managed Technology Services Company Giving Businesses the Capability to Work From Home

MICHIGAN — March 2020 – Abadata Computer Corp., a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19, mandatory precautions have forced organizations to adopt a work from home policy. Abadata has been setting up remote workforces for years and their expertise has enabled the company to be in the leader in their community and enable organizations to make a successful transition in a very short period of time.

 

Working from home is just as productive as working in the office if you have the right technology and the right provider guiding you along the way. Today’s technology that is a must for collaboration, communication, and productivity includes voice, videoconference, instant message, Office365, Microsoft Teams and access to files whether cloud-based or via VPN. Cybersecurity solutions is a necessity as well because there has been a substantial increase in cyberattacks. Hackers are sending a flurry of COVID-19 phishing attacks and are preying on workers sitting at home hoping to gain access to personal and company information.

 

“These are unprecedent times for companies and employees alike,” said Dave Wineman, President of Abadata. “Organizations have been asked to transition to a remote workforce, which is totally new for them. They don’t know what to do or where to begin. That’s where Abadata comes in. We have had tremendous experience in this area because we have been doing this for our customers for many years. We have the technology and a team of professionals that can rapidly take a company remote quickly. Plus, we give our customers guidance on how to the use technology to manage a remote workforce and ensure collaboration and productivity happens.”

Company Profile

 

Managed services is different from every other product and service line in a company’s line-up of solutions primarily because you (the customer) isn’t just buying technology, but the "operation of technology"  It's not just buying a solution, it is “peace of mind,” and as such, you need assurance that your MSP understands your business.
 
Abadata does just that! and we have been developing our Managed Service Delivery and Remote Monitoring and Management since 2015.
   
   
Keep in mind that before 2010, most managed services were custom built - not a big difference from the break/fix syndrome!  Since 2015 there has been a signicant climb in professional and cusotmizable Remote Management of customers’ technologies, as much as 83% in 2017!  
 
So what does this mean for Abadata's customers?
 
To the customer, (that's you) that means the setup, installation and configuration of the equipment will be handled by the service provider. (that's Abadata). Abadata configures the items to best practices, provide ongoing patching and monitoring,  If there is a connectivity or functionality issue, we will work to resolve it after having identified it through our systems, with or without the customer having to tell them to. We can also repair\replace hardware as needed and perform all items under a service licensing agreement (SLA) and then provide reporting that proves adherence to that SLA.
 
Two of the easiest Managed Services that we offer our customers are:
 
Helpdesk
Helpdesk or service desk is your one stop contact for  IT support and resolution of every day computer issues. For a small monthly fee you gain 24/7 extended business hour support and "help" where and when you need it for your business. 
 
RMM
Remote monitoring and management of servers, desktops and mobile devices is our basic service as a managed services provider.
 
Onboarding
 
We are taking you out of the IT business and putting you back in control of your business...   Leave the rest to us!

 

 

 

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