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Remote Work Force Press Release

Leading Managed Technology Services Company Giving Businesses the Capability to Work From Home

MICHIGAN — March 2020 – Abadata Computer Corp., a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19, mandatory precautions have forced organizations to adopt a work from home policy. Abadata has been setting up remote workforces for years and their expertise has enabled the company to be in the leader in their community and enable organizations to make a successful transition in a very short period of time.

 

Working from home is just as productive as working in the office if you have the right technology and the right provider guiding you along the way. Today’s technology that is a must for collaboration, communication, and productivity includes voice, videoconference, instant message, Office365, Microsoft Teams and access to files whether cloud-based or via VPN. Cybersecurity solutions is a necessity as well because there has been a substantial increase in cyberattacks. Hackers are sending a flurry of COVID-19 phishing attacks and are preying on workers sitting at home hoping to gain access to personal and company information.

 

“These are unprecedent times for companies and employees alike,” said Dave Wineman, President of Abadata. “Organizations have been asked to transition to a remote workforce, which is totally new for them. They don’t know what to do or where to begin. That’s where Abadata comes in. We have had tremendous experience in this area because we have been doing this for our customers for many years. We have the technology and a team of professionals that can rapidly take a company remote quickly. Plus, we give our customers guidance on how to the use technology to manage a remote workforce and ensure collaboration and productivity happens.”

 How is working from home working for you? 

Company Profile
ABADATA RMM AND HELPDESK
Dictionary Definition.
managed services provider (MSP) is most often an information technology (IT) services provider
that manages and assumes responsibility for providing a defined set of 
services to its clients either proactively or
as the MSP (not the client) determines that 
services are needed.
   
RMM...  
  • ·Includes advanced Antivirus for each PC/Workstation
  • ·Includes monitoring integrity and patches
  • ·Remediation: Any routine updates, patches, on each PC/Workstation
  • ·For issues that require intervention - a ticket is created, client is billed separately
  • ·Your PC / Workstation is stored in our inventory database
   
HELPDESK...  

Help Desk  (8am-6pm—Monday to Friday—Business week) or 24/7/365—Call Abadata 989 883 3411

  • ·Includes everything that is offered in the RMM above
    ·Each PC / Workstation will have an advanced Antivirus application
    ·Each PC / Workstation / device will be monitored
    ·Remediation: Any routine updates, patches,  on each PC / Workstation
    ·For issues that require intervention—a ticket is created, client is billed separately
    ·Currently we are resolving over 80% of PC/Work station issues automatically at no additional cost
    ·Includes dedicated telephone number for your Company to call for support
    ·No waiting, same call, Help Desk support
 
  • ·To deploy new hardware—client is billed separately
  • ·Projects are billable
  • ·Block hours on Partner Program Agreements are available for projects and any other billable labor.
  • ·Plus Programs are not eligible The highest level of care is already included on plus programs including labor and warranty.

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